|
e3Learning started in Australia in 2001 with a Learning
Management System (developed in house), a number of core compliance
courses and a team of expert web developers. We're all about
"smarter people, better business" and from here we have grown at a
rapid rate to become a leader in commercial elearning in Australia
and the UK. As a quality endorsed ISO 9001:2008 company, we rely on
suppliers to provide products that deliver those same
expectations.
e3 began using Work Flow Max early this year (2011) seeking to
replace our internally developed job management system. Like most
new systems we were apprehensive about any limitations that could
prevent a successful rollover, but now a few months in we can
confidently say that the rollover has been an excellent
experience.
Here are the key points for why we will continue to use Work Flow
Max into the future:
Feature Rich: When we started using the Work Flow Max trial, it
became clear that the developers knew our industry and the kinds of
information we needed to track and record. Now a few months on
we're still impressed with the flexibility of the system. The
customisation possible with the tool is solid out of the box and we
have been able to map our exact needs to this tool.
Support: It's not often that you come across this
level of support for an off-the-shelf package. The responsiveness
to our enquiries (whether suggestions for new features or general
help) has been outstanding. The team at Work Flow Max listens. It
feels though they really understand our requirements and do
everything to accommodate them.
Hosted Solution: The system is hosted and
maintained. It means our international teams can all access the
same system and we just don't have to worry about it. This has also
offered a significant speed boost because we're no longer limited
by our VPN or internal traffic.
Price: Really it's a no brainer here. The cost
savings from both maintaining a system on our own (let alone
developing it), made this aspect the simplest decision box to
tick.
Usability: We've now trained 40 people on Work
Flow Max, and not one has come back scratching their head. It's
simple and clean to use. We we're able to develop and transfer our
job tracking process, with custom tasks that matched our needs
within a few weeks. Rollover tools for existing job numbers and
client databases are all there. Really it couldn't have been
simpler to get up and running.
Reports: Measuring data is one thing, but it's
what you do with that information that counts. We therefore heavily
rely on the reporting ability of this system, and make no mistake,
these are full featured reports. We're very impressed at the
ability to build your own custom reports and save these for future
use. Having such good and simple access to the data is already
highlighting trends that we weren't aware of before. It's enabling
us to put in effective corrective actions and measure those
results.
For more info on e3learning see www.e3learning.com.au
Daniel Potter - Services Director, e3learning.
|
