With our community of partners, you can get expert advice and training so you can be up and running in no time! SETUP PARTNERS

Online payments more secure with Strong customer authentication (SCA)


UK + EU lead the way making online payments even more secure with mandatory implementation of Strong customer authentication (SCA)

As the business world operates online, cyber attackers and hackers only get more sophisticated. Modern security features like two-step authentication (2SA) , multi-factor authentication (MFA) and now strong customer authentication (SCA) offer an important layer of protection over your private data. Practising sensible cyber safety has become a necessary part of modern life. Just one easily guessed password can stop your business in its tracks.

Reduce fraud and stay safe

Strong customer authentication (SCA) is a requirement of the EU Revised Directive on Payment Services (PSD2) on payment service providers within the European Economic Area. The requirement ensures that electronic payments are performed with two-step authentication (2SA) to increase the security of electronic payments. The new legislation comes into play from the 14 September 2019. It’s core purpose is to reduce fraud and make your online payments even more secure. 

At Xero we take data security very seriously, so from today onwards we are migrating our payment platform to Stripe, which fully supports SCA. To make sure you’re protected too, you’ll need to make a few changes to the way you pay for your WorkflowMax / Xero Practice Manager subscription.

Better protect your online payment details now

To get ready for this change, we recommend that you update your credit card details now to avoid any interruptions to your subscription and access to your account. Your card issuer may require you to enable SCA in the near future.

How to get help if you’re not sure

Read over our online support topics or log a case in Xero Central with our support team.

Want more information, check out below?

What is strong customer authentication and why?

SCA guidelines


Try WorkflowMax today with a 14 day free trial

It’s easy - no credit cards, no contracts. Start today.

Start free trial


Related Articles