With this morning’s Xero software release, some WorkflowMax users have encountered an issue that has prevented some new connections being created and some existing connections from continuing to work.
The Xero API team have been working on a resolution to this issue. In this particular case, simply going back to our previous release will not be sufficient as it would mean a large number of users would need to re-authenticate API connections. In order to correct this issue for everyone with minimal inconvenience, the Xero team are working on a resolution just as quickly as we can.
Latest update from Xero API team - 2:00pm: "We have deployed a fix that will allow users to manually re-connect to the API to reinstate service. Work is ongoing to implement some additional fixes and root cause analysis is also ongoing, but this should allow users of WorkflowMax that need to get up and running right now, the ability to do so."