In business, the people on your team are your biggest asset. Whether they are manning your support desk, designing your latest product, or out wowing your next client, if you have a team of awesome people behind you, your business will go far. You supply the business, and Australian-based firm FibreHR will find the people and ensure you can keep them for years to come.“We’re not just about recruiting the right people,” explains Lisa Spiden, Managing Director for FibreHR. “We ensure the HR process brings out the most in these people.” FibreHR does everything from HR audits, to remuneration, retention and engagement, and termination. With a diverse range of clients across the IT, fashion, property, finance, insurance, manufacturing, FMCG, creative & retail industries, and a huge variety of services on offer, FibreHR needs WorkflowMax to keep everything running smoothly.
FibreHR work as consultants, so they charge by the hour (instead of a percentage, as is common in the recruitment industry). This means that tracking time is essential to providing their clients with accurate quotes and invoices.
WorkflowMax has helped the firm significantly reduce the amount of time spent on time tracking. “All staff can input their hours worked in as they go.” says Lisa. “This gives us instant visibility on total cost per job in real time. We can ensure we don’t go over our quotes provided to our clients.”
Because of the wide variety of services FibreHR offer, and the specific needs of each client, their clients often request detailed invoices, including cost breakdowns and other advanced features.
Before WorkflowMax, the FibreHR team was doing these from a spreadsheet, and the process of creating invoices – and comparing the costs to the quote – could take hours.“Thanks to WorkflowMax, the time taken to invoice has significantly reduced, and the level of information we can provide on the invoice has increased.”
Lisa doesn’t know where she and her team would be without WorkflowMax. The software provides her company with all the tools they need to bill based on time spent on each job, which isn’t a standard practice in their industry.
“We use it for time tracking, job management, invoicing, accounting through Xero … basically everything.” says Lisa. “I particularly love the reporting feature. We now have a lot more detail on what jobs we have on the go (and forecast jobs) and we can track how we are performing against set quotes.“By not using WorkflowMax, a company is missing out on obtaining the clear visibility on how they are performing on each job. It’s been critical to us.”