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The Unconventional Guide to Work

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7 Deadly Online Invoicing Sins: And How to Avoid Them!

You’ve finally ditched your scrappy papers and painfully laborious process of invoicing manually, and moved entirely to an online, cloud-based invoicing system. Congratulations, feels pretty good...

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How to Hire the Best People at Your Agency

An agency is only as good as the people behind it. You can have the top clients, the best brand, and the coolest office, but without a team of stellar creative and technical folk, you're not going to...

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Employee Time Tracking: 10 Ways to Persuade Reluctant Staff

Employee time tracking is extremely popular with service businesses, and it’s easy to see why. Time tracking can give you real-time visibility of your projects, improved staff efficiency and greater...

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12 Project Planning Tips To Stay On Budget And Schedule

You can hardly believe it. Your dream project has just landed on your desk. You’ve been chasing this client for years, and know the work will perfectly complement your portfolio. Plus it’s...

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25 Tips to Increase Your Agency’s Productivity

The numbers never lie – sometimes, it seems as if you're not getting as many billable hours from your employees as you'd like. This simple truth is that people aren't machines – their energy levels...

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Tax season approaches. Here's how to slay the tax dragon in ten steps.

Tax time is approaching fast. It’s the time of year small business owners look toward with the kind of looming dread that usually accompanies a journey into Mordor. But tax season doesn’t have to be...

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The 8 Best Ways to Deal with Angry, Emotional or Difficult Clients

Let me tell you about the most difficult client I’ve ever met. He was the owner of a muffin store. For the sake of privacy, we’ll call him ‘Brad’. My former agency did everything he’d paid for down...

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10 Quick n’ Easy SEO Tips to Boost Your Business

Search Engine Optimisation... Do those 3 words send a cold shiver down your spine? I promise you’re not alone.

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You’ve Decided To Raise Your Rates - Now How Do You Tell Your Clients?

As your experience and expertise grows, there inevitably comes a time when you decide you want to raise your rates to better reflect the value of your services. The tricky part - letting your clients...

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10 Slightly Different Ways to Show Your Clients Some Love (This Valentines Day).

You spend half your time worrying about losing your current clients to the competition and the other half frantically trying to find new ones. But what if you could approach client retention a little...

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