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10 Amazing Architectural Achievements of the Ancient World

by Steff Green Jul 23, 2014 11:37:00 AM in Architects

When we think of architectural achievements, we tend to look to modern marvels, like the Empire State Building, or the Panama Canal. But all these buildings are a step in a long history of architectural achievement, building on the lessons learned thousands of years ago. This is why many architects take inspiration from buildings of the past.

Take a look at these then architectural marvels, and what makes them so unique.

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IT Companies - 25 Tips for Mastering the Art of Customer Satisfaction

by Steff Green Jul 22, 2014 12:35:00 PM in IT Services & Consulting

Mobile and social media have dramatically altered how consumers interact with businesses, especially when it comes to support for products. Everyone has constant and immediate access to information. Which can be a good thing, as it means customers can search your knowledge base or ask questions on forums instead of calling your support team.

But it can also be a bad thing, as unsatisfied customers can take their ire to social media, slamming your company on Facebook, Twitter, and review sites. Just one or two pissed-off customers can ruin your reputation online. That’s why it’s vitally important that your customer support team understands how to provide satisfaction.

 

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How Engineers Can Create Project Case Studies That Attract Great Clients

by Monica Shepherd Jul 21, 2014 10:00:00 AM in Engineers

Putting together a selection of case studies covering different strengths of your engineering firm’s capabilities is the best way to add credibility and showcase the breadth of your expertise, creativity and innovation. Done right, case studies could potentially provide the deciding evidence that customers need to get them over the line to engage your firm’s services. But why is it so beneficial for engineering firms in particular, and how do you know you’re doing it right?

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What to consider before moving your engineering firm to the cloud

by Monica Shepherd Jul 17, 2014 10:00:00 AM in Technology (The Cloud, etc.), Engineers

No doubt you’ve taken a look at the benefits of moving your engineering firm to cloud computing solutions, and you’re starting to like what you see. And while each cloud service provider will right now be trying to woo you with brightly-lit benefits and fandangled features, you need to ensure your firm’s operational needs are going to be met before you jump in feet first.

Here are a couple of checkpoints to consider before you make the shift to the cloud:

 

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Ten Tools and Tips for Working Remotely at the Beach

by Steff Green Jul 16, 2014 3:24:00 PM in Architects, Agencies & Creatives, IT Services & Consulting, Accountants & Bookkeepers, Technology (The Cloud, etc.), Engineers, Building & Construction

One of the biggest benefits to business owners using cloud-based software like WorkflowMax is the fact that you can work from anywhere in the world. If you can get an internet connection, you can access all your files, projects and accounts from your laptop, tablet or smartphone. It makes it easy to relax on holiday knowing you can check in and get things done at any time.

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Hiring the Best People on your IT Support Team

by Steff Green Jul 15, 2014 3:29:49 PM in IT Services & Consulting

Your IT support team is often the public face of your brand. They may be the only human contact a client has with your company. How they handle each ticket is a reflection of the values your company retains.

Unfortunately, the support team has often been seen by management as a prime target for cost-cutting. The best candidates are often passed over in favour of those willing to work for less pay. Outsourcing to cheaper countries without properly training candidates is an extreme example of this. But after too many customer service horror stories from the IT industry, more and more companies are realising how vital a talented, experienced support team can be.

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Top Tips for Managing Your Engineering Projects

by Monica Shepherd Jul 14, 2014 3:58:00 PM in Job/Project Management, Engineers

Whatever field of engineering you work in, the reputation of your company rests largely on your ability to get things done - on time, and to spec. Keeping projects to schedule - particularly with inevitable changes, additions and delays - becomes a project manager’s biggest challenge.

So, whether you are an experienced manager looking for some tips for delivering a successful engineering project, or you’re an engineer transitioning into a management or leadership role, we’ve scoured advice from industry leaders and put together some of the best project management tips for engineers to help you set, manage and exceed expectations.

 

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10 Advantages of Cloud Computing for Engineers

by Monica Shepherd Jul 11, 2014 9:53:00 AM in Technology (The Cloud, etc.), Engineers

The engineering sector is dynamic - the industry may boom, or economies may lull, or projects may extend well over planned deadlines. These fluctuations in workload also mean fluctuations in workforce requirements as your demand for manpower and resources shifts from project to project. These factors can dramatically affect your own budgets and personnel pressures as your company grows and slows to accomodate.

It makes sense then that you should have systems and processes that adapt and flex as your business needs do, without the walls buckling or bulging around you - and it is exactly this kind of dynamic business environment in which cloud computing can really shine.

 

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Why Your Agency Needs to Capitalise on The Open Education Model Now

by Mallika Goel Jul 7, 2014 10:21:00 AM in Agencies & Creatives

You’ve got a crack agency team who are begging for more professional development opportunities, and account managers who are keen to branch out into new territory. The problem is you’re lacking the time and resources to send your staff on expensive training courses. Could there be a solution?

The radical education revolution that’s sweeping the world is unbelievably good news for agency leaders. Now further learning and development for your team doesn’t have to cost the earth – in fact, it may not need to cost a thing.

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Should In-House Creative Teams be changing back their services?

by Steff Green Jul 5, 2014 3:31:00 PM in Agencies & Creatives

Many WorkflowMax creative clients don’t actually operate their own agency - they are a team within a larger company, providing creative services to other parts of the company on a project basis. These teams operate in much the same way as an external agency,

If you are managing an in-house creative team, do you charge back the cost of each job to the “client” (the department that requested it) or do you work “free”? There are benefits and drawbacks to both models, but the majority of in-house teams do not chargeback, believing it adds unnecessary admin time. But is that the real story? Could your in-house team benefit from a chargeback model? Let’s find out:

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